By purchasing one of your documents does this mean you are my HR Consultant?

No, the HR Doc Shop is an online service designed for small business owners who want professionally drafted HR documents and templates available for instant download.  We provide our products as HR information not as legal, HR or employment advice. Documents, templates, information and guidance are not provided as legal, HR or employment advice.  We are not acting as your HR Consultancy practice providing employment advice.

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How is payment accepted?

Payment is accepted by Paypal.

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How are the products delivered?

Once your payment has been approved you will be redirected to our site where your digital products will be ready to download.  You will also be sent an email with a download link in it. At any time you can view and download your documents from the “My Account” section of this website.

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Who are the products for?

Our products have been designed specifically for small business owners who do not have internal HR staff to help them draft letters and correspondence for staff.  HR practitioners might also find our products useful, as we have created the master templates saving you drafting time.  We are based in Northern Ireland, so at present our documents have been drafted in accordance with the Northern Ireland jurisdiction and are suitable for businesses operating in Northern Ireland.

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I live outside of Northern Ireland, can I still buy your documents?

We are based in Northern Ireland, so at present our documents have been drafted in accordance with the Northern Ireland jurisdiction and are suitable for businesses operating in Northern Ireland.  However we are working on expanding our portfolio to cover other jurisdictions, so please keep on our mailing list to hear of our next jurisdictional roll out.  In addition to legislative compliance, our products are rooted in best practice and therefore are a good starting point for a business owner in the United Kingdom.

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Will you be able to review our documents once we have customised them?

Unfortunately no.  One to One drafting service is not available on our site.

Our products are designed to empower you, the business owner, and expand your HR resources.

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Do I need to register and create an account before I can buy your products?

No.  You can purchase our documents without registering or creating an account.

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What is the benefit of registering and creating an account?

We recommend that you create an account as it will be available here on www.thehrdocshop.com for you to refer back to.  For example sometime in the future if you cannot find your own copies of the documents you have purchased, maybe it is because you lost the original email, maybe you deleted them by accident or if you simply cannot remember which documents you have purchased (it happens more than you think!) we will store them in your account so you can view and download your purchased products at any time.  Also as an account holder you will receive our newsletter straight into your in-box.  As a subscriber that means you will be the first to hear of new product launches and other exclusive information Johanna only talks about in her newsletter.

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What is your refund policy?

Full terms and conditions are provided in detail by clicking on the link below. Due to your purchase being an info-product in a business capacity and downloadable at the time of purchase, we do not offer refunds or cancellations. All purchases are binding.

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I have signed up to your newsletter but have not received my free document, where is it?

Please check your spam or junk folders in your email account.  Whilst we do our best not to fall into spam folders it does happen sometimes, particularly if you are a MAC user.  To avoid this happening again, please add our email address to your “safe” or “white” list of email contacts.

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